Transcription Reviewer

(In Office, Toronto)

We are currently looking to hire a full-time Transcription Reviewer. This job involves reviewing and editing transcription work and performing quality assurance audio reviews of completed transcripts. You will be required to work in-office for training purposes for 3 days a week for 3 weeks.

Responsibilities

  • Reviewing completed work to identify potential areas of self-improvement.

  • Learning and following client house rules (i.e., client-specific preferences in formatting, spelling, capitalization, and editing conventions)

  • Holding all third-party (client) information in the strictest confidentiality

Qualifications

  • Minimum 5 years’ experience in transcription and review

  • Strong English grammar and comprehension

  • Ability to understand global accents

  • Minimum 80 Words per Minute typing speed

  • Computer literacy with strong MS Word skills

  • Ability to understand at least one or more of the following accents in the English language is required:

    • West African (including Nigeria, Ghana, Liberia, Mali)

    • East African (including Sudan, South Sudan, Kenya, Uganda, Ethiopia, Eritrea, Djibouti, Somalia)

    • South Asian accents (including India, Pakistan, Bangladesh, Sri Lanka, Afghanistan)

    • East Asian accents (including China, Korea, Japan, Thailand, Indonesia)

    • Middle Eastern accents (including Iran, Iraq, Turkey)

    • Eastern Bloc European accents (including Russia, Romania, Georgia)

    • Latin American accents (including Mexico, Chile, Brazil, Venezuela)

    • French accents (including Quebec, France, Congo, Cameroon)

  • Strong command of a second language beyond English is preferred

  • At least 18 years of age due to violent and graphic content.

  • Current RCMP criminal background check Level 1 upon hiring.

    Please Note: Content being processed contains graphic details of sexual and physical violence. Successful candidates need to be comfortable with this content. The interview process will screen for ability to handle such content.

Work Location & Hours

  • Office near Fairview Mall, about a 15-minute walk from the Don Mills subway station.

  • Open from 7:00 a.m. to 8:30 p.m., Monday to Friday, with morning, afternoon and evening shifts.

  • Open from 8:30 a.m. to 4:30 p.m., Saturday, with morning and afternoon shifts.

Compensation

  • Starts at $21/hr

  • Three month probation

  • Vacation as per ESA standards, and is paid out on each pay cheque

  • Full health benefits are provided, including pharma, dental, eye, chiro, physio, etc., after three months of probation, for all staff working at least 37.5 hours per week.